Please note: The password reset is sent via email. As this is automatically sent from the website, please check your spam/ junk folder and set email@example.com as a safe sender in your email account.
How To Reset Your Password
1. Use the form above to enter the email address that is registered to your account.
If you see the error “invalid email address”, the email you have entered is not the email account that is linked to your account.
2. Check your email for a password reset request. If this is not received within 5 minutes, please check your spam/junk folder.
3. When you click the email reset link, an internet browser will open with the success message. Please close this browser – this is not an error!
4. An email will be sent to you with your new password – please allow a few minutes for this to arrive. You can now log into your account.